Branch Transformation Trailblazers Blend Talent and Technology [Forum Session] – Financial institutions are leveraging digital strategies and reimagining staff roles to heighten the branch experience and create self-service opportunities. Hear from several trailblazing financial institutions about how they are using digital self-service, biometrics and interactive kiosks to create digitally connected experiences in their branches.
Principles and Best Practices for Delivering Improved User Experiences [Forum Session] –Creating an improved user experience involves more than making the user interface pretty. It requires intuitive, efficient and functionally elegant services that create easy and pleasant interactions for users. Good user-experience design values people above data, delivers relevant information quickly and in a way that’s easy to understand, and elicits positive emotional responses. Explore the principles guiding the transformation of the user experience for community banks.
Real-Time Payments – Perspectives From the Federal Reserve and The Clearing House [Forum Session] –Tremendous advances in digital payments have resulted in higher consumer expectations for faster payments. The Federal Reserve is developing FedNow℠, a real-time settlement service. The Clearing House is moving forward with its RTP® network. How should you respond? Hear the panel discussion with Nick Stanescu, SVP, FedNow Business Executive, The Federal Reserve, Steve Ledford, Product Executive, The RTP Network, The Clearning House and Tim Ruhe, VP, Strategic Partners, Fiserv
Cleartouch Platform Strategy and Roadmap [Forum Session] – While social and technological forces may reshape banking, some things remain constant, including the ability of Cleartouch to support your success. Join this Forum session to explore how Cleartouch can help you grow deposits, loans, commercial relationships and new sources of revenue, while also enhancing operational efficiency and delivering differentiated experiences.