Spotlight on DNA®

As your partner, Fiserv offers a wealth of curated,      on-demand content to help you move forward in a changing world.

1. Adapt.
Apply new thinking and strategies to adjust for dynamic change and disruption
2. Protect
Prepare and defend the enterprise and consumers from dynamic threats
3. Grow
Develop new capabilities, services and revenue opportunities.

Forum 2020 is a virtual experience – an ongoing dialogue that has kicked off with visionary voices and more than 50 sessions available on-demand, at your convenience. Registration is complimentary. 

Forum 2020 – Bonus Session Discussions

We hope you have enjoyed the Forum 2020 virtual sessions. As a bonus, we invite you to join us for various panel discussions and Q&A sessions. To register, click the session link.

If you have not yet joined Forum 2020, click here to register and gain instant access to over 50 virtual sessions.



Welcome Del-One Federal Credit Union

We are pleased to announce that Del-One Federal Credit Union, based in Delaware, has selected the DNA core account processing platform from Fiserv.

Del-One Federal Credit Union joins the DNA family with more than 72,000 members and $493 million in assets. The credit union selected Fiserv to drive innovation and improve operational efficiencies.


Forum: Making the Move to Real-Time Payments

Fintech innovation, shifting consumer behaviors and new industry initiatives have critical implications for payments and financial services. Explore best practices for preparing infrastructure for real-time capabilities and managing change and risk in the back office. Join us to hear how your organization can leverage NOW Network and Enterprise Payments Platform to develop a payment strategy that supports your immediate business needs. Watch video.



Featured Solution: User Acceptance Testing

Time and resource constraints often prevent adequate testing of new applications and upgrades – increasing the risk of negative impacts to internal productivity and consumer satisfaction. Our UAT services ensure your applications are rigorously verified and tested so you can provide great customer and member experiences.

Testing Services: User Acceptance helps you seamlessly test business applications and integrations while your staff focuses on their day-to-day, mission critical work. Learn more.


Forum: Automate with Frontier® Reconciliation to Reduce Risk and Gain Control

Regulatory agencies require financial institutions to establish strong internal controls to reduce risk and ensure operating, reporting and compliance objectives are met. Reconciliation and certification are key components of an effective internal control infrastructure, meant to assure the accuracy of information feeding into the financial close process. Find out how Frontier Reconciliation can strengthen internal controls and eliminate manual interventions. Watch video.



DNAapps™ : Relationship Rewards Program

The Relationship Rewards Program application allows the Financial Institution a flexible way to provide qualified accounts higher interest rate "rewards accruals" calculation and processing that may be adjusted on a regular basis based on how often the account holder utilizes certain services or has other active qualifying products linked to the tax owner, effectively rewarding them for their relationship with the Financial Institution.

Forum Promotion: The DNAappstore is offering 20% off any app purchase through September 30, 2020. The discount code is VirtualForum2020.



DNA Knowledge on the Go Classes (July & August offerings) These sessions will provide an opportunity for a refresher of the course topic and an opportunity to network with other financial institutions. Multiple classes are available on each of these topics: Loans, Back Office, Deposits and CRM / BI Activity Manager. Register.



Webinar Recordings

We’re Here to Support You

Fiserv greatly values your partnership. In the coming days and weeks, more resources will continue to be added to this page. In addition, stay tuned for the latest updates on Forum 2020 virtual event.

Please do not hesitate to reach out to your client partner if there’s anything we can do to further support you. We appreciate your business – it’s an honor to serve you.