Resources for Signature^®

Currated content to help financial institutions
adapt, protect and grow their business.

 

Join us for Forum 2021
We invite you to register for our annual client conference, which will occur May 12, 2021. During this energetic and impactful virtual experience, you will hear from Fiserv leaders and inspirational speakers on the future of commerce, payments and financial services. Encourage your colleagues to register as well. And look for information soon about additional Forum-related sessions to be held on May 19.

Adapt

Getting Real-Time Payments Right
COVID-19 has accelerated consumers’ use of real-time payments, particularly for person-to-person transactions. Listen to this podcast to hear Howie Wu, Head of Consumer Digital Banking Strategy, Enterprise Mobile Services & Money Movement at First Republic Bank, and Tim Ruhe, Vice President, Real-Time Payments, Fiserv, discuss First Republic’s “move forward, move fast” strategy to balance risk with the expectations of a high net worth client base as they rolled out Zelle^® just as the pandemic was taking hold. 

---

Fiserv Real-Time B2B Payments Solution Recognized as Innovative
Enterprise Payments: RTP from Fiserv, which enables financial institutions to offer reliable real-time payments connectivity and processing to support the fast-growing RTP^® network from The Clearing House (TCH), was recently named winner of the Best B2B Payments Product in the fifth annual FinTech Breakthrough Awards program. This solution supports the full range of THC messaging capabilities including request for payment, request for information and response, request for return of funds and remittance advice. It enhances the speed, security and efficiency of every transaction.

---

Tech-Savvy Seniors Make the Move to Digital Banking
If your financial institution’s digital marketing strategy does not include seniors as a target market, you are probably missing a largely untapped segment representing the biggest potential gains for new digital banking users. It would be a mistake to assume mobile and online banking tools appeal only to younger generations. The pandemic showed that seniors quickly learned to use digital technologies and are unlikely to give up the convenience of those tools. Read this blog to explore how to market digital banking to seniors.

 

Grow

Characteristics of Your Most Profitable Households
The pandemic and its accompanying economic slowdown have compressed margins at banks and credit unions, putting pressure on earnings and making it more important than ever to understand what makes an accountholder profitable. Check out this Raddon Report blog for a recap of features that determine accountholder profitability and strategies for retaining and growing such relationships.

---

Aite Group Small-Business User Experience Forum
We would like to make you aware of the Aite Group Small-Business User Experience Forum, a virtual event that will be held April 21 and 22. Attendees will hear thought leaders, including Fiserv executive Sunil Sachdev, SVP and General Manager, Community, Account Processing, share insights about key bank strategies to successfully attract and serve small business. The event offers an opportunity to participate in interactive panel discussions, network and exchange ideas. Registration is complimentary for financial institutions.

---

Introducing Systems Integration Services
Cost-effectively scaling current IT needs while supporting forward-thinking digital transformation strategies can be a tall order requiring thoughtful planning, implementation and management. Systems Integration Services from Fiserv offers a wide range of leading-edge professional services and expertise in systems integration, cloud capabilities, infrastructure, cybersecurity and intelligent automation to help organizations transform their businesses efficiently, effectively and securely. Learn more

Protect

2021 Trends in Cybersecurity
Read about four prominent cybersecurity trends identified by Fiserv experts. First, financial institutions are reassessing their security strategies, taking a more proactive and holistic approach than the early days of the pandemic allowed. They are also carefully assessing supply chain risk associated with vendor relationships, and mitigating risk through continued adoption of cloud services, which provides greater control over where data lives and how users interact with it. Finally, financial institutions are looking to build protections around all digital touchpoints, including digital brand platforms such as social media and mobile banking apps, which can sometimes be overlooked when it comes to security.

---

Taking a 360 Approach to Managed Detection: Minimizing the Impacts of Supply Chain Attacks
A supply chain attack exploits the inherent trust relationship between organizations and their third-party vendors. If your vendors are compromised, do you have a plan for remediation? View this webinar to learn detection and mitigation techniques that help reduce the risks of supply chain attacks. We will demonstrate what a 360° approach to managed detection and vendor risk management should look like in order to keep your business better protected.

 

We’re Here to Support You

Fiserv greatly values your partnership, and we continue to add more resources to this page. Please do not hesitate to reach out to your client partner if there’s anything we can do to further support you. It’s an honor to serve you.