Spotlight on DNA®

As your partner, Fiserv offers a wealth of curated content to help you move forward in a changing world


Forum 2022 | Fiserv Client Conference

If you missed Forum or want to view any of the sessions again, they are now available on demand. Hear from economist Dr. Mark Zandi, Fiserv executives, including Frank Bisignano, CEO, Guy Chiarello, COO and others, and Fiserv clients. These thought-provoking sessions explore business and technology trends that matter for the future of commerce and financial services such as crypto, digital transformation and fintech innovation.  

Improving Open Finance With Secure Data Access 

Consumers increasingly expect to access their banking account information through fintechs, payments services and other third parties, which has typically entailed sharing of banking credentials – a less than ideal situation. Read this blog to learn how Fiserv enables tokenized access to banking account information. With tokenization, banking credentials never leave the financial institution and yet data is securely shared, fueling the open finance experiences consumers crave. Financial institutions also benefit by having greater insight into where customer data is flowing, which may open opportunities to extract greater value from that data and possibly even monetize the information. 

Featured Solution: AllData® Connect

AllData Connect from Fiserv provides a secure portal where consumers can verify their financial account information for third-party application activity. Help your customers secure their data when verifying their financial account with a third party. Validation happens within a secure Fiserv-hosted site, with a token sent to the third party for confirmation. No account credentials are shared with those third parties. Check out our short video to learn more. 

Using Fintech Experiences to Cultivate the Next Generation of Customers

Younger generations are digital natives who look at financial services differently and put a lot of stock in digital brands. And they will soon be the recipients of one of the greatest wealth transfers in history as boomers pass on their wealth to their heirs. Financial institutions should have a sense of urgency around this phenomenon and take a look at their digital front doors. Fintechs are coming in to provide the digital financial services the younger generation seeks. The good news is that there’s a lot of opportunity for fintechs and financial institutions to partner, with the former providing the differentiating digital experiences younger consumers value, and the latter bringing their expertise in monetizing a balance sheet and regulatory compliance. Listen to this brief podcast to glean additional tips on choosing fintech partners that share your vision and can help you expand your total addressable market. 

Battling Botnets: Protect Against Relentless Foes

Malicious actors have developed increasingly sophisticated threats. Cybercriminals leverage the lack of security controls around end users to gain control of and operate massive networks of private computers infected with malicious software. These bot networks (botnets) can then be used to orchestrate massive data breaches. Access this blog to learn how a layered approach to security and use of a centralized and integrated cybersecurity solution with real-time risk decisioning capabilities can help your organization remain steps ahead of fraudsters.

Intuitive Digital Engagement Transforms Mortgage Experience

Fiserv recently launched a new solution that builds on the existing capabilities of Mortgage Director™ from Fiserv to deliver a highly personalized digital experience for both the mortgage borrower and loan officer. Digital Mortgage Center has more than 165 integrations to help streamline the mortgage process and increase efficiency through fee aggregation, a product pricing engine, automated underwriting system, data validation and appraisal. Learn more

Branch Self-Service Kiosks: Can Consumers Get Behind Them?

Branch self-service kiosks, sometimes known as interactive teller machines (ITMs) or interactive branch kiosks (IBKs), have proliferated in recent years. Self-service kiosks make it possible for a centralized group of tellers to serve an entire market, which is much more efficient than having a few at each branch, often waiting for accountholders to arrive. Recent research from Raddon, a Fiserv company, uncovered distinct generational differences in who uses self-service kiosks and how they use them. It shows that those accountholders most likely to use a kiosk (Millennials) are least likely to come into the branch to perform the teller functions kiosks are designed to handle. Access additional insights 

The Cure for Workforce Corrosion: Culture Cultivation

Never before have so many people quit their jobs as in 2021 and thus far in 2022. According to recent research by Raddon, a Fiserv company, the top two reasons for changing jobs are higher pay and greater flexibility. It’s possible, however, to reduce the degree of attrition and foster an engaged employee base if leadership takes action to nurture a culture of trust. Access this blog to learn more about four key strategies for reengaging employees: seek candid feedback by surveying them, pay for talent, create flexible work options and actively manage your culture.

Fiserv Named Among World’s Most Innovative Companies by Fast Company

For the second consecutive year, Fiserv has been named among the prestigious group of The World’s Most Innovative Companies. The list honors businesses that are making the biggest impact on their industries and culture as a whole. Learn more

Fiserv Has Launched New AppMarket

The recently revamped and expanded AppMarket is now available to enable financial institutions to offer fintech-enabled capabilities as an integrated part of the banking experience.



Featured AppMarket Solution

Atlas Business Lending, offered by Fiserv in partnership with StreetShares, is a rapidly enabled and complete end-to-end digital business lending solution for small business banking teams.


DNA Knowledge On The Go

 July and August offerings

These sessions will provide an opportunity for a refresher of the course topic and an opportunity to network with other financial institutions. Multiple classes are available on each of these topics: Back Office, Loans and CRM/BI.


DNA Insights – Managed Services

Thursday, July 28, 2022 at 2:00 p.m. ET

DNA Insights webinars explore topics of interest to users of the DNA core solution. Please plan to join us for our next session, where we will share information about our staff augmentation and managed services offerings. Be on the lookout for the invitation, which will be issued through ServicePoint. 

To ensure you receive notifications for upcoming events, please update your ServicePoint preferences to include Publications for DNA. Consult KB0146208 for instructions.

2022 Schedule

July 28 – Managed Services
August 17 – Core Release 2022.3
September 15 – CardHub and Digital Issuance
October 20 – Efficiency (RPA, UAT)
November 17 – Cloud
December 15 – Data Warehouse / Snowflake